1. Unzip the downloaded files on your computer. 2. After opening the zip file, install the program in the file named Install 3. After installation, go to the patch file and copy the hap file 4. Go to the C drive or the drive where the program was installed and search for a file called Program Files (x86). Enter a file Carrier HAP 6.2 5. Paste and replace the hap file with the file in patch that you copied previously.